Subscription pricing
The flexibility to choose a plan now and upgrade as you grow
Customize your contact center
EVOX Connect products include the customer service center (Connect Call Center), contact database (Connect Knowledge), professional customer service center (Connect Pro) and other solutions. After subscribing to your plan of choice, you can use Connect Manager to manage the system.
＊ You need to apply for EVOX service before you can subscribe to the EVOX Connect service.
Find your perfect EVOX Connect service plan
Agent
Supervisor
Advanced ACD functions
Integration
Call Center Starter Package
Provides contact center switchboard features including Automatic Call Distribution (ACD), Interactive Voice Response (IVR), call distribution and queuing and more.
1 Set
2 Agent
1 Supervisor
Options purchased
Connect Manager
Pro Call Center Starter Package
Provides advanced features including additional routing functions, call blocking and third party integrations to enable enterprise level customer service.
Options purchased
1 Set
2 Pro Agent
Pro Agent can use all the functions of the Pro PC App, does not limit the device (you can use mobile devices or IP Phones to receive calls), and also enjoys the recording function.1 Pro Supervisor
Pro Supervisor includes all Pro Agent functionality plus access to Pro Connect Manager and the supervisor monitoring panel on the Pro PC App.Yes, all seats are available
Yes, all seats are available
Connect Manager
1000 contacts
Yes, only management seats are available
Complete customer service center analysis and reports
Yes
Exclusive Call Distribution
DID Selection
ECLIK can be purchased
EC ADK can be purchased
Connect Knowledge Starter Package
Provides a highly customizable contact database and upgraded access to the Pro PC App with advanced features.
1 CK Supervisor
Yes, 1 user
Options purchased
Connect Manager
1000 contacts
Pro Call Center Starter Package
Provides advanced features including additional routing functions, call blocking and third party integrations to enable enterprise level customer service.
- 1 ACD
- 2 Pro Agent
Pro Agent can use all the functions of the Pro PC App, does not limit the device (you can use mobile devices or IP Phones to receive calls), and also enjoys the recording function.
-
1 Pro Supervisor
Pro Supervisor includes all Pro Agent functionality plus access to Pro Connect Manager and the supervisor monitoring panel on the Pro PC App.
-
1000 contacts
-
Advanced
Call Distribution
DID Selection
-
Cloud Integration
ECLIK Options purchased
EC ADK Options purchased
-
Contact EVOX for pricing on additional ACDs, DIDs, contact information, Pro Agents and/or Pro Supervisors.
Call Center Starter Package
Provides contact center switchboard features including Automatic Call Distribution (ACD), Interactive Voice Response (IVR), call distribution and queuing and more.
Learn more- 1 ACD
- 2 Agent
- 1 CC Supervisor
-
Additional Call recording
Contact EVOX for pricing on additional ACDs, DIDs, Agents, and/or Supervisors
Connect Knowledge Starter Package
Provides a highly customizable contact database and upgraded access to the Pro PC App with advanced features.
Learn more- 1000 contacts
- 1 Pro PC APP user
- 1 CK Supervisor
-
Additional Call recording
Contact EVOX for pricing on additional contact information and/or Pro PC App users.
Request a quote
Price varies depending upon the selected functions and scale. Contact us for professional configuration guidance and a personalized quote.
Contact UsEVOX Connect professional services
Personalized onboarding service includes training courses and hands-on functional operation training to accelerate adoption.