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Subscription pricing

The flexibility to choose a plan now and upgrade as you grow

 EVOX CloudTalk

EVOX Connect

Customize your contact center

EVOX Connect products include the customer service center (Connect Call Center), contact database (Connect Knowledge), professional customer service center (Connect Pro) and other solutions. After subscribing to your plan of choice, you can use Connect Manager to manage the system.
＊ You need to apply for EVOX service before you can subscribe to the EVOX Connect service.

Find your perfect EVOX Connect service plan

Social media message center

ACD, IVR

Agent

Supervisor

Pro PC App

Outbound recording

Connect Manager

Connect Knowledge

Supervisor Dashboard

Reports and Analytics

After call survey

Advanced ACD functions

Integration

客服中心方案

Call Center Starter Package

Provides contact center switchboard features including Automatic Call Distribution (ACD), Interactive Voice Response (IVR), call distribution and queuing and more.

590NTD up / month(untaxed)
不支援
支援

1 Set

支援

2 Agents

支援

1 Supervisor

不支援
支援

Options purchased

支援

Connect Manager

不支援
不支援
不支援
不支援
不支援
不支援
Contact EVOX for pricing on additional ACDs, DIDs, Agents, and/or Supervisors
The Best Solution for Enterprise Customer Service Center
專業客服中心方案

Pro Call Center Starter Package

Provides advanced features including additional routing functions, call blocking and third party integrations to enable enterprise level customer service.

1990NTD up / month(untaxed)
支援

Options purchased

支援

1 Set

支援

2 Pro Agent

備註 備註 Pro Agent can use all the functions of the Pro PC App, does not limit the device (you can use mobile devices or IP Phones to receive calls), and also enjoys the recording function.
支援

1 Pro Supervisor

備註 備註 Pro Supervisor includes all Pro Agent functionality plus access to Pro Connect Manager and the supervisor monitoring panel on the Pro PC App.
支援

Yes, all seats are available

支援

Yes, all seats are available

支援

Connect Manager

支援

1000 contacts

支援

Yes, only management seats are available

支援

Complete customer service center analysis and reports

支援

Yes

支援

Exclusive Call Distribution

支援

DID Selection

支援

ECLIK can be purchased

支援

EC ADK can be purchased

Contact EVOX for pricing on additional ACDs, DIDs, contact information, Pro Agents and/or Pro Supervisors.
聯絡人資料庫方案

Connect Knowledge Starter Package

Provides a highly customizable contact database and upgraded access to the Pro PC App with advanced features.

690NTD up / month(untaxed)
不支援
不支援
不支援
支援

1 CK Supervisor

支援

Yes, 1 user

支援

Options purchased

支援

Connect Manager

支援

1000 contacts

不支援
不支援
不支援
不支援
不支援
Contact EVOX for pricing on additional contact information and/or Pro PC App users.
The Best Solution for Enterprise Customer Service Center
專業客服中心方案

Pro Call Center Starter Package

Provides advanced features including additional routing functions, call blocking and third party integrations to enable enterprise level customer service.

1990NTD up / month(untaxed)
  • 1 ACD
  • 2 Pro Agent
    備註 備註 Pro Agent can use all the functions of the Pro PC App, does not limit the device (you can use mobile devices or IP Phones to receive calls), and also enjoys the recording function.
  • 1 Pro Supervisor
    備註 備註 Pro Supervisor includes all Pro Agent functionality plus access to Pro Connect Manager and the supervisor monitoring panel on the Pro PC App.
  • 1000 contacts
  • Advanced

    • Call Distribution

    • DID Selection

  • Cloud Integration

    • ECLIK Options purchased

    • EC ADK Options purchased

  • Contact EVOX for pricing on additional ACDs, DIDs, contact information, Pro Agents and/or Pro Supervisors.
客服中心

Call Center Starter Package

Provides contact center switchboard features including Automatic Call Distribution (ACD), Interactive Voice Response (IVR), call distribution and queuing and more.

Learn more
590NTD up / month(untaxed)
  • 1 ACD
  • 2 Agent
  • 1 CC Supervisor
  • Additional Call recording
  • Contact EVOX for pricing on additional ACDs, DIDs, Agents, and/or Supervisors
聯絡人資料庫

Connect Knowledge Starter Package

Provides a highly customizable contact database and upgraded access to the Pro PC App with advanced features.

Learn more
690NTD up / month(untaxed)
  • 1000 contacts
  • 1 Pro PC APP user
  • 1 CK Supervisor
  • Additional Call recording
  • Contact EVOX for pricing on additional contact information and/or Pro PC App users.

Request a quote

Price varies depending upon the selected functions and scale. Contact us for professional configuration guidance and a personalized quote.
Contacu Us

EVOX Connect professional services

Personalized onboarding service includes training courses and hands-on functional operation training to accelerate adoption.

EVOX Contact Center

EVOX Connect Social Messaging Call Center Web Call Connect Knowledge Agent Dashboard Connect Management Report & Analytics Supervisor Dashboard

EVOX PBX

EVOX CloudTalk Cloud PBX Multiple devices Admin center Branches service Cloud Call Recording

Solutions

Enterprise SMEs Start-up company Multiple locations Local presence Teleworking PBX integration

Third part integration

Block unwanted calls Vital CRM integration Microsoft Teams integration

Plans & Pricing

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