Helping our customers compete and succeed

Through collaboration and communication.

A successful enterprise is one in which employees, customers and other stakeholders are empowered and happy. Collectively they create value and growth for the company. So how do we arrive at this model of success?
At their heart, enterprises are groups of people engaged in activities in pursuit of company goals. Workers empowered with data make smarter decisions internally and create an informed community of customers, vendors, suppliers and partners. Productive people to people and people to data relationships are the backbone of any well-run enterprise.

As Artificial Intelligence permeates all business practices, a company must digitally transform and be AI-ready now to compete and even survive. The E2 omni-channel communication platform and ecosystem of integration tools and partners provides AI technology access to your business so it can evolve with the market.

Our Story

The D2 founders are communications experts, deeply engaged in the technology transformations that have shaped today’s telecom industry. Hong Kong born David Wong became a professor at the University of California campus where he received his Ph D in ECE. He holds multiple patents in signal processing and IP communications. David Lindsay, MSEE from the University of Michigan, started his career at Bell Labs and holds several patents in voice processing and VoIP. Matt Randmaa is an established speaker on Voice over Packet software design and has filed several patents related to VoIP. He holds an MSEE from the University of California.

Computer telephony integration (CTI)

The two Davids met at a startup in the early 1980s where they developed digital signal processing (DSP) software and a real-time UNIX operating system for voicemail. At the forefront of CTI, they were the very first customer of Texas Instruments’ new DSP chip. In 1987, the duo launched a “garage” startup to develop the industry’s first DSP operating system. Texas Instruments acquired the company, rebranding the operating system DSP BIOS.

Turning their attention to DSP software for the CTI industry, they launched their second startup D2 Technologies in 1993. Matt Randmaa joined the two Davids as employee number 4. D2 Tech became a market leader by helping to develop a conferencing system, an automatic call distribution (ACD) system and other products for PBX and voicemail, IP fax, and numerous enterprise and telco voice processing applications. As IP transformation heated up in the mid-90s, they helped the leading IP multimedia subsystem (IMS) startup develop the industry’s first IP based telco switch. Telcos globally were migrating to next generation networks (NGNs) and D2 Tech, uniquely placed in the VoIP market, was acquired by a leading broadband semiconductor company in 2000 to provide turnkey SOC solutions.

IP migration

Following the dotcom bust, the founders reacquired D2 Technologies in 2003. The CTI market had sunset, but migration to NGNs was speeding up with manufacturing of home and office gateways being outsourced to Asia, mainly to Taiwan. D2 pivoted from the CTI market and reconfigured its telco grade DSP software into a low-cost soft DSP voice engine. With the integration of the voice engine and its SIP protocol stack, D2 began to offer a turnkey solution (vPORT) for gateways and built a sales/support team in Taiwan.

Nineteen years later D2’s vPORT remains a key NGN component, providing telephony services to tens of millions of homes and offices around the world. The vPORT solution commands over a 70% share of the VoIP software solution market for OEMs and ODMs. As mobile operators moved to the IP multimedia subsystem (IMS) architecture with 3G and VoLTE D2 recruited Dr. Jon Wu (吳炯憲). Dr. Wu, Ph. D. from Taiwan Tsinghua University, took the lead to develop a voice engine for mobile phones and fixed mobile gateways and a rich communication services (RCS) mobile app to enable telcos to catch up to over-the-top (OTT) apps.

David Wong and Jon Wu in the Santa Barbara, CA office.

Cloud era

Committed to developing new technology for their customers in the era of cloud acceleration, the founders realized the supply chain (D2 software >> SOC >> ODM >> OEM >> telco >> end user) was no longer sustainable. Applications took two to three years to reach the market. While the legacy supply chain was still valid for building out the (mobile and fixed) internet infrastructure, moving to an OTT business model for applications meant they could shorten the product cycle to months or even weeks.

Leveraging the mobile app they developed for RCS and decades of experience in CTI and NGN, D2 Tech spun off D2 Nova as a new software-as-a-service (SaaS) startup to develop and market business communications apps. Their first messaging app, team.biz, was introduced to the US market in 2016 and its flagship cloud business phone system, EVOX, in 2018. EVOX quickly led to the development of the EVOX Connect cloud contact center with thousands of business customers small and large. With the success of EVOX and Connect in Taiwan, D2 created a Taiwan based company E2 Nova (易得雲端) in 2022 and moved the entire SaaS operation to E2. Our purpose continues to be our customers’ success – helping businesses to digitally transform their communications for greater efficiency and adaptability to a fast-changing world.

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Executive Team

David Wong

Executive Chairman

Dr. David Wong has more than 30 years of experience developing and leading communications companies. He began his career as a research scientist on voice compression algorithms and was part of the ARPA team that completed the first phone call over Arpanet in 1974. Following his careers as a scientist, professor and technical manager, Dr. Wong became the CEO of the company he co-founded in 1987. Spectron Microsystems invented the world's first DSP operating system which formed the basis of DSP BIOS when the company was acquired by Texas Instruments. Dr. Wong then co-founded D2 Technologies in 1993 and Connected Systems in 1997, a leading voice messaging and unified messaging ODM. In 2000, D2 Technologies was acquired by Virata and Dr. Wong became vice president of VoIP at GlobespanVirata (later merged into Conexant). In 2003, he restarted D2 Technologies to help make the next generation of IP communications technology a reality. In 2016 he started D2 Nova which develops and markets SaaS communications products. Dr. Wong also serves on the board of several communication technology startups, most notably, Trellisware Technologies (San Diego, USA), FMSoft (Beijing, China) and Fanvil (Shenzhen, China). He holds multiple patents in signal processing and IP communications, a B.S.E.E., M.S.E.E. and Ph.D. from the University of California at Santa Barbara.

David Lindsay

CTO

David Lindsay has more than 30 years of engineering experience designing and building voice systems. Lindsay began his career as a technical member at Bell Laboratories. He moved on to hold senior engineering positions at Digital Sound Corporation and then co-found and become the vice president of engineering at Spectron MicroSystems. He co-founded and served as vice president of engineering for the original D2 Technologies from 1993 to 2000, where he was responsible for developing the framework, methodology and process for the company’s voice processing solutions. Following D2’s acquisition in 2000, Lindsay served as chief engineer at Virata/Globespan for its Voice over ATM and Voice over IP software before helping restart D2 Technologies as the CTO in 2003. He also co-founded D2 Nova in 2016 where he currently serves as the CTO. Lindsay holds several patents in voice processing and VoIP. He holds an M.S.E. from the University of Michigan and a B.S.E.E. from Lehigh University.

Jon Wu

General Manager

Dr. Jon Wu has more than 20 years of experience designing software products and leading engineering teams. Dr. Wu worked at the Industrial Technology Research Institute (ITRI) Computer Communications Research Lab (CCL), where he was responsible for the development of 3GPP RLC/MAC technologies and mobile multimedia applications. At ITRI he authored more than 10 patents and received an outstanding research award for his distinguished work on mobile internet. He went on to become the department head of the networking business unit at INVENTEC, which developed a series of VoIP products for branded customers including Cisco, Netgear and Skype. He was the co-founder of Webia Technologies, which was acquired by D2 Technologies in 2011. Dr. Wu holds a B.S. in computer science and information engineering from National Taiwan University and a Ph.D. in computer science from National Tsing Hua University.

Matt Randmaa

Vice President of DevOps

Matt Randmaa has more than 20 years of experience designing, developing and managing the creation of signal processing and realtime IP communication software products. He has designed and optimized signal processing software in all aspects of Voice over IP, including echo cancellation, voice compression, packet loss compensation, jitter buffers, and tone/fax/caller ID signaling. Prior to co-founding D2 Technologies in 2003, he was the director of engineering for GlobespanVirata's (now Conexant) VoIP Software Group. He is an authority and established speaker on the topic of Voice over Packet software design, and has filed several patents related to VoIP. Mr. Randmaa holds a M.S. and B.S. in Electrical Engineering from the University of California at Santa Barbara.