Help your agents provide superior customer service
Know your caller instantly. Control and organize your workflow. Log and track your calls. Work where you want.
Know your caller instantly
Centrally accessible contact, purchase and call history means personalized agent service and timely customer contact resolution.
Control and organize your workflow
Customer service agents control and organize their workspace to reduce stress and burnout.
Log and track your conversations
Track individual agent and overall contact center performance.
Work where you want
Good agents are hard to find and take time to train. Work flexibility helps you recruit and retain your most valuable contact center asset - your agents.
