Master customer relationship management by integrating Vital CRM with your Cloud PBX.
No need to install hardware or pull telephone lines. You can quickly build your telephone system with cloud PBX functions such as multi-device and multilocation support, and online management.
Make or receive calls through Vital CRM anywhere there’s an internet connection and activate a remote office.
No need to purchase additional telephones–your employees can handle documents, make and receive calls and manage customer information from their computer.
Vital CRM is pre-integrated with EVOX using ECLIK (the EVOX Client Integration Kit), an easier and faster method than traditional CTI. This integration allows the tools to complement each other for maximum benefits.
With Vital CRM + EVOX, you can directly make outbound calls from your company number while taking notes.
When a call comes in, a notification window appears and the Vital CRM screen switches to the information page giving you the customer’s background.
Whether it is an incoming or outgoing call, the system automatically remembers the last position of the call window on your screen to avoid blocking important information.
The perfect combination of cloud PBX and mobile extensions allows corporate employees to enjoy the convenience and flexibility of mobile business with excellent call quality.
Learn moreEVOX Connect integrates EVOX Cloud PBX with professional customer service functions. Easily set up a customer contact system and integrate other cloud services to understand customer needs and optimize service experience.
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