Social CRM Contact Management & Database Integration – Clear Customer Insights at a Glance

• Build a dedicated database with customizable contact fields, automatically integrate social media contacts, accurately match customer data and track relationships between organizations and contacts.
• The Activity tab provides a comprehensive view of all customer interactions for improved efficiency.
• A user-friendly interface and modular management facilitate data analysis and report generation, helping businesses leverage insights more effectively.

Unify your brand with integrated branch stores

• With regional numbers across Taiwan, your branches or stores in different locations can receive calls through the same automated attendant or live representatives.
• Headquarters can simultaneously manage multiple branch accounts, handle billing uniformly and monitor extension settings and call statuses for each branch.
• Branches can adjust their auto attendant and other settings to enhance operations and reduce the burden on the head office.

Cloud integration streamlines efficiency

Safer and more robust services

• EVOX is built on the world's most advanced AWS platform, providing exceptional cybersecurity measures and comprehensive protection through SBC (Session Border Controller).
• The EVOX App employs OAuth 2.0 and two-factor authentication (2FA) to ensure user identity security. Additionally, it has received APP certification from the Industrial Development Bureau's Mobile Application Security Alliance.
• EVOX has passed vulnerability assessments and penetration testing to verify the integrity and security of the system.

Our Products

Digitally transform your business to stay competitive