HubSpot does offer a native calling feature, but due to changes in Taiwan telecom regulations it no longer supports outbound calls using +886 numbers — limiting its use to international calls only. EVOX is built with the Taiwan market at its core, supporting local Taiwan phone number integration. As a cloud communication service, EVOX moves your business telephony to the cloud and unlocks advanced capabilities including AI summaries and labels, cloud call recording and automatic call log sync with Hubspot — comprehensively improving team communication efficiency and service quality.
This integration requires Sales Hub Starter, Service Hub Starter, or above. If you're unsure whether your current plan qualifies, feel free to reach out and we'll help you confirm.
After every call, the system automatically syncs call time, duration, answer status (e.g., missed call) and a link to the recording of the corresponding Deal or Contact in HubSpot — no manual data entry required.
When an incoming number is not found in HubSpot, EVOX automatically creates a new lead record and syncs the call information to that record — ensuring every inbound call is captured for follow up.
Yes. Whether inbound or outbound, the system automatically syncs call information to the corresponding Deal or Contact in HubSpot the moment a call begins — giving every interaction a complete, traceable record.
Yes. After a call ends, the recording is automatically linked to the corresponding Deal or Contact in HubSpot and available with a single click — no need to switch to the EVOX platform or download any files, making reviews and follow-ups much easier.
