The Best Cloud Communication Choice for SMBs

Seamless integration and flexible action to shape a new high-performance business model

All-in-one communications, always in sync

Bring multiple communication channels together on one platform so customer service teams can manage all interactions from a single interface, improving productivity and speeding up response times.

Always in touch. Always efficient.

Compatible with mobile phones, computers, and IP phones, so whether you’re in the office, on the go, or working remotely, you can make and receive calls without missing any business opportunities.

Lead with insights. Shine with professionalism.

Automate data collection and analysis to refine business decisions, while mobile extensions display the company’s caller ID to boost professionalism and safeguard staff privacy.

The Ultimate Database Designed for SMEs

Supports customizable contact fields and automatically integrates contact information from social media, ensuring accuracy and completeness of customer data. With the “Activities” tag, businesses can easily track and manage all customer interaction records, improving daily operational efficiency. Its simple, user-friendly interface and modular design make data analysis and report generation more convenient, enabling companies to leverage data insights more flexibly to drive business growth and enhance competitiveness.

Scale effortlessly as you grow

Unlike traditional phone systems, a cloud-based PBX offers unlimited extensions. You can quickly activate new extensions for any location. This makes it the perfect solution for growing businesses and companies expanding their branches or stores.

Easy online admin

With EVOX CloudTalk's professional online management, you can log in from anywhere to set up company greetings, business hours, employee extensions and more. The intuitive interface is easy to use, so even non-IT personnel can adjust as needed, with changes taking effect instantly.

Verified business caller ID enhances trust and brand recognition.

EVOX integrates with Whoscall to provide a verified business caller ID, allowing customers to instantly recognize your identity the moment the phone rings and quickly build trust. This not only enhances call recognition but also significantly increases the likelihood of your calls being answered, effectively reducing missed-call losses and helping you seize every business opportunity.

Hassle-free moves

  • You can move your office without a single disruption to internal and external communication. Since EVOX is 100% cloud-based there’s no need to reinstall equipment or phone lines.
  • There’s no need to clear space for equipment or reinstall physical phone lines, allowing you to design your new office layout your way.

The call recording feature protects the rights and interests of both parties.

Provides a compliant inbound and outbound call recording feature, with the system automatically playing a disclaimer before recording begins to protect the rights and interests of both parties. All audio recordings, along with their automatically generated transcriptions, are securely stored and backed up in the cloud, allowing you to access and listen to them anytime through the Connect Manager or the agent workspace.

Cloud integration streamlines efficiency

Digitizing voice and moving to the cloud allows you to integrate with other cloud-based CRM, ERP, POS and social media platforms. EVOX partners include Salesforce, Vital CRM, Super 8 and Whoscall. Customer service teams can access essential customer information in their accustomed systems to significantly enhance the overall customer experience.

Our Products

EVOX Connect Omnichannel Cloud Contact Center

The ideal combination of cloud PBX and professional customer service features. Use EVOX Connect to easily establish an effective customer service system for your business. Seamlessly integrate EVOX Connect with your other cloud systems for a unified, complete customer service experience.

EVOX CloudTalk Phone System

The perfect combination of cloud PBX and mobile extensions so your employees can enjoy the convenience and flexibility of mobile business while maintaining excellent call quality.

EVOX — the perfection solution for any industry

Online Human Resource system | femas HR

Our transition to the cloud – EVOX was the last piece of the puzzle

Customer Story
Internet Services / Smart Foodservice | DOT DOT Global

DOT DOT Global develops Go Foodie with EVOX to mobilize the food ordering process for a more efficient work environment.

Customer Story
Camping Equipment | Turbo Tent

Turbo Tent, an internationally styled tent brand from Taiwan, leverages EVOX to enable even novice staff to deliver customer service with the professionalism of a seasoned expert.

Customer Story

Digitally transform your business to stay competitive