Unlock Teams Taiwan calling — skip CTI, let AI drive productivity

Say goodbye to costly traditional CTI hardware projects—EVOX uses cloud technology to seamlessly connect Microsoft Teams with Taiwan PSTN, supporting main number display, cloud recording, and AI call summaries, enabling hassle-free contact center upgrades.

4 Advantages. One Next-Gen Experience.

Voice Integration

From chats to calls—Teams does it all.

Agile Deployment

Deploy fast. Adapt faster.

Upgrade with intelligence

Smarter communications start with cloud + AI

All your support, in one place

Optimize customer service by integrating EVOX Connect

EVOX 小學堂

輕鬆開通 Teams 外線通話功能

隨著傳統總機系統逐漸淡出，Microsoft Teams Phone 成為企業的理想替代方案。但因 Microsoft 在台灣無法直接與本地電信商串接，啟用 Teams 外線通話功能成為一大挑戰。透過 EVOX 的 Teams 整合解決方案，企業無需昂貴硬體或複雜系統，即可輕鬆啟用 Teams 外線功能，並支援通話錄音、後台管理及與 CRM、ERP 的深度整合，滿足全球化溝通需求。

From chats to calls—Teams does it all

Integrate company number, mobile extensions, and Teams to improve call quality and speed up collaboration

Your business number, your trusted identity.

With Teams’ external calling enabled, your team can use the company’s main number to place and receive calls worldwide, ensuring high call quality, a professional presence, and efficient communication—while reducing roaming expenses.

From desk to destination—your calls follow you.

Transform Teams into your mobile extension, with support for smartphone apps, PC apps, and IP phones—simultaneous ringing across devices ensures you never miss a critical call, no matter where you work.

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No barriers. Just smooth communication.

Through EVOX’s integration, Teams users and EVOX extension users can communicate without barriers—handling internal and external calls effortlessly and boosting interdepartmental efficiency.

Deploy fast. Adapt faster.

From the cloud to every branch, empowering enterprises to establish flexible, efficient communication systems faster

No hardware. No waste. Just value

No PBX. No maintenance. No wiring. Launch your company phone system in minutes, save on CTI build-out costs, and enjoy the flexibility of a pure cloud system that grows with your business and adapts to market shifts.

One platform to manage every location—expand as you go

Manage all branch phone systems in one cloud dashboard—free inter-branch calls, on-demand updates to greetings and extensions, and streamlined operations to boost communication and expansion.

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No code. No hassle. All control.

The visualized control panel enables on-demand system setup, including customized greetings for after-hours, holidays, or emergencies, plus instant access to complete call records—no technical skills needed.

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Seamless Address Book Integration

From Microsoft AD to Teams, sync your address book instantly—save time, reduce effort, and scale extensions without limits.

Smarter business starts with Cloud + AI.

With EVOX’s cloud platform, companies can integrate more cutting-edge functions

Cloud Recording

Securely store all call recordings in the cloud—no hardware, no data loss, reduced costs. Manage and access internal and external recordings anytime.

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AI-Powered Call Summary

Speech is transcribed into text and distilled by AI into conversation highlights and summaries, saving time on customer service records and increasing efficiency.

Integrating EVOX Connect into Customer Service System Functions

Beyond voice calls, the integrated solution provides full EVOX Connect customer service functions to help enterprises offer smarter, more professional support.

Unified Communications — phone and social messaging in one platform

Smart Customer Service Dashboard for real-time performance monitoring and reports & analytics

All-in-One Agent Dashboard for instant access to customer details and past interactions

Customer Success Stories

Digital and green, evolving together — Tamkang University’s smart campus powered by EVOX and Teams.

Through a seamless partnership with EVOX, Tamkang University transitioned its communications to the cloud without disruption. The project eliminated PBX power consumption and enabled Teams integration, allowing faculty and staff across three campuses to handle external calls more efficiently.

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We handle the hard part, so you can focus on results.

Our professional implementation team ensures your EVOX system runs smoothly from day one and continues delivering value long term. We offer tailored training programs that guide you from basic functions to full system mastery.

Unlock Teams Taiwan calling — skip CTI, let AI drive productivity

4 Advantages. One Next-Gen Experience.

Voice Integration

Agile Deployment

Upgrade with intelligence

All your support, in one place

輕鬆開通 Teams 外線通話功能

From chats to calls—Teams does it all

Your business number, your trusted identity.

From desk to destination—your calls follow you.

No barriers. Just smooth communication.

Deploy fast. Adapt faster.

No hardware. No waste. Just value

One platform to manage every location—expand as you go

No code. No hassle. All control.

Seamless Address Book Integration

Smarter business starts with Cloud + AI.

Cloud Recording

AI-Powered Call Summary

Integrating EVOX Connect into Customer Service System Functions

Unified Communications — phone and social messaging in one platform

Smart Customer Service Dashboard for real-time performance monitoring and reports & analytics

All-in-One Agent Dashboard for instant access to customer details and past interactions

Digital and green, evolving together — Tamkang University’s smart campus powered by EVOX and Teams.

We handle the hard part, so you can focus on results.

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