EVOX SafeCall

Two-way number masking protects the privacy of both parties, guards against fraud and data breaches and delivers an efficient, trustworthy business communication solution.

EVOX SafeCall Number Masking Service (NMS) is a technology which protects the privacy and security of both parties in a communication. By masking real phone numbers, it enables both sides to communicate without revealing contact details. NMS is commonly used in scenarios that require frequent communication with a strong emphasis on privacy protection, such as food delivery, ride-hailing apps, home repair/cleaning services, designated driver services and customer service centers.

EVOX SafeCall offers flexible and diverse calling options to meet the needs of different service provider scenarios. Whether via a web page, QR code, or traditional dial pad, communication is smooth, fast and secure.

EVOX SafeCall number masking securely masks the real contact numbers of both parties, preventing sensitive information from being exposed. By protecting the phone numbers of both businesses and customers, it reduces the risks and costs of personal data breaches — making every conversation safer, more secure and more reliable.

No additional hardware is required, keeping implementation costs low so businesses can enjoy privacy and security with minimal investment. This service leverages existing API frameworks to significantly reduce time to go live. Additionally, the calling workflow remains unchanged so adoption is painless — no training needed.

EVOX integrates with Whoscall, using Whoscall’s verified business number display so recipients can clearly see the caller’s identity. This cuts down on missed business opportunities. By increasing the customer’s trust in incoming calls, businesses attain significantly higher answer rates.