Webex, upgraded with cloud calling

Connect Webex to Taiwan local numbers through cloud technology without costly hardware or complex CTI infrastructure. Calls, messages and meetings come together in one unified experience. Features like call recording, transcripts, AI labels and summary make it simple to transform your Webex into a flexible and powerful enterprise communications system.

EVOX x Webex upgrade checklist

4 upgrades ON

✓

Taiwan business number

✓

Choice of software or hardware devices

✓

Centralized multi-site management

✓

Latest cloud and AI technologies

4 burdens OFF

No expensive hardware to purchase

No costly CTI fees

No equipment maintenance burden

No-code admin, fully configurable

Everything your team needs, through the Webex App

Unify your company number, mobile extension and Webex in one integrated system for seamless communication and collaboration.

Call with your company number. Expand your business with confidence.

Enable outbound calling directly within Webex so your team can place and receive domestic and international calls using the company number with stable call quality. Project a professional image, eliminate international roaming costs and maximize the value of every business contact.

Your extension goes where you go. Work from anywhere, without limits.

Turn Webex into a mobile extension that works concurrently across mobile apps, desktop apps and IP phones. Calls ring simultaneously on all devices so important calls are never missed. Whether working from home, in a hybrid setup, or traveling, your team stays fully connected at all times.

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Seamless integration. Every extension connected, effortlessly.

The EVOX integration enables seamless interoperability between Webex and EVOX extensions. Webex users and EVOX users can freely place and receive both internal and external calls, making cross-department and cross-team collaboration smooth and efficient.

Flexible deployment for an agile communications system

From cloud deployment to multi-site management, EVOX helps businesses build a flexible and reliable communications system with speed and agility.

Fully cloud-based architecture, built for cost efficiency

No PBX installation, no equipment maintenance, no cabling. Enterprise telephony is up and running quickly, significantly reducing the cost and technical barrier of traditional CTI deployment. The fully cloud-native design scales with business growth, allowing the organization to adapt to market changes and operate with maximum efficiency.

Centralized multi-site management, built to scale

Configure and manage the phone system at every location through a single admin portal. Administrators can update greetings and extension settings at any time for different branches, enabling your business to expand with minimum operational overhead and lag. Calls between branches are free to facilitate communication across the organization.

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No-code intelligent admin portal, zero learning curve

An intuitive admin interface makes it easy to configure extensions, update call greetings for after hours, holidays, or unplanned situations, and access or download call records in real time. No technical background is required, giving administrators full control.

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Bring advanced capabilities into your Webex environment

Through EVOX cloud services, businesses can unlock a broader set of advanced capabilities.

Call recording

Call recordings are stored securely in the cloud to eliminate loss and to keep costs low with no hardware required. Both inbound and outbound calls are supported and recordings can be accessed at any time.

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AI labels and summary

Speech is automatically transcribed and AI generates structured labels and a summary to capture key conversation points, reducing the time agents spend on post-call documentation and empowering supervisors to analyze customer trends and agent performance.

AI Labels

AI Summary

EVOX Connect integration

Beyond core voice calling, integration gives businesses full access to EVOX Connect's complete contact center capabilities, enabling professional and intelligent customer service at every touchpoint.

Unified omnichannel customer engagement across phone and social messaging

Intelligent Contact Center Dashboard, real-time monitoring, performance tracking and reporting analytics

All in one Agent Workspace
for a complete view of customer information and communication history

Professional implementation support for a smooth rollout

EVOX provides a dedicated professional team to guide deployment and ensure a smooth, long-term on-boarding experience. Training programs are tailored to each organization’s needs, covering everything from basic operation to system configuration, with hands-on guidance at every step to help teams get the most out of every feature.

Webex, upgraded with cloud calling

EVOX x Webex upgrade checklist

4 upgrades ON

4 burdens OFF

Everything your team needs, through the Webex App

Call with your company number. Expand your business with confidence.

Your extension goes where you go. Work from anywhere, without limits.

Seamless integration. Every extension connected, effortlessly.

Flexible deployment for an agile communications system

Fully cloud-based architecture, built for cost efficiency

Centralized multi-site management, built to scale

No-code intelligent admin portal, zero learning curve

Bring advanced capabilities into your Webex environment

Call recording

AI labels and summary

EVOX Connect integration

Unified omnichannel customer engagement across phone and social messaging

Intelligent Contact Center Dashboard, real-time monitoring, performance tracking and reporting analytics

All in one Agent Workspacefor a complete view of customer information and communication history

Professional implementation support for a smooth rollout

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All in one Agent Workspace
for a complete view of customer information and communication history