Industry Solutions

With EVOX’s mobile extensions, drivers can use their mobile to call customers from the company number to enhance professionalism and increase the chance the call will be answered. Logistics can manage warehouses and branches across different cities effortlessly online and instantly identify incoming callers to improve customer service quality.

Instantly identify the caller’s identity and transaction history, providing a personalized customer experience from the very first moment. Calls can be recorded while agents simultaneously take notes, protecting both parties’ rights and significantly reducing misunderstandings caused by information gaps.

Whether at the container terminal, warehouse, office, or on the road, you can effortlessly make and receive company calls using the mobile extension app. The contact directory enables quick contact searches and easy communication with team members in different locations.

Easily establish and manage telephone systems for multiple warehouses and locations through the online admin. The no-code admin allows you to easily adjust greetings and extensions, and internal calls within the same group network are completely free.

EVOX is data-driven and deeply integrates with cloud services like Microsoft Teams and Whoscall. This not only enhances operational efficiency and mobility, but also effectively consolidates key information for further AI applications and analysis.